OnePlace Maintained

ICT Services

ICT Services is part of the City Council’s ICT Function. We are a multi-disciplinary team skilled in providing advice, support, guidance and training across a multitude of different technologies. We understand that having quick and easy access to a high quality ICT Support service is central to ensuring the effective management of schools and vital to support schools to improve teaching and learning. As part of the City Council we are able to take advantage of the huge buying power that the authority has to bring schools good value solutions.

Description
Unit
Net Price
Options
ICT Services SLA for Maintained Primary, Special and Nursery Schools - inc SIMS Support
This is the main ICT Services for schools SLA. This SLA includes support for your Admin Network Server, SIMS and FMS systems, your schools access to the Internet, Anti-Virus l  Read more
SLA Curriculum Support Agreement
This service level agreement is aimed at schools who need an ICT technican on site at school for a period of time each week or fortnight during term time set by you. The techn  Read more
Available on login
Safe Data Cloud Backup Solution (New Customer)
The Safe Data cloud backup service allows you to keep your important data, including SIMS backed up off site. We charge for this service in 5GB bands based upon the amount of  Read more
Available on login
Ad Hoc ICT Services Support Hours for schools which hold an SLA
You can purchase an amount of hours to perform an ICT Support Activity that isn't covered by your support agreement. This is available to schools which hold an ICT Servic  Read more
Available on login
Workstation Support for Additional Admin Workstations
This is the charge for additional workstations, over and above the included workstations as part of your SLA package (primary and special schools get one workstation included  Read more
Available on login
Curriculum Support SLA - Additional Hours
If you purchase a curriculumn support agreement and have additional work you want us to carry out, you can purchase any number of additional hours at a discounted rate.
Available on login
Ad Hoc ICT Services Support Hours for schools without an SLA
You can purchase an amount of hours to perform an ICT Support Activity if you don't hold a support agreement with us. You should not purchase this if you already hol  Read more
Available on login
Provision of Electronic File (e.g. Salary Download) where school does not hold SLA
Various electronic interface files from corporate systems (such as the salary download) are provided as part of our admin SLA to subscribing schools. If your school does not h  Read more
Available on login